الاستبدال و الإسترجاع

Your satisfaction is our concern. We offer return and exchange service to make things easier for you, and we thank you for choosing our store. We are pleased to serve you. For purchases made within the store, you can return products within 7 days according to the return policy. The full amount will be refunded to the original payment method used within a maximum of 14 days to ensure the process is carried out correctly. The delivery fee is not included in the refund. Return policy: In case of a defect in the product, receipt of the wrong product, or non-receipt of the order by the customer, the amount will be refunded immediately upon receipt of the product. Return methods: For refunds of purchases made by credit cards or bank checks, the amount will be refunded through the customer's bank account within 1 to 14 days from the date of purchase. The customer should follow the payment procedures through their bank branch. Please note that some banks may take longer to credit your account. One of our main goals is to achieve customer and partner satisfaction by providing the best services for both parties. We always work to ensure a successful sales process. For more information on how to return online purchases, please contact our customer support team via the WhatsApp number available on the website page.